Privacy Policy

Last updated: 25 May 2025

1. Who We Are

BattleCup Pty Ltd is an Australian company (ABN 12 345 678 901) registered in New South Wales. Our registered address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. We operate battlecup.pro, a platform dedicated to game reviews, esports tournament coverage, and competitive gaming news for the Australian and New Zealand community.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, and any other details you provide when submitting our contact form or subscribing to our newsletter.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs — collected automatically via server logs and analytics tools.
• Cookie data: identifiers stored in cookies and similar technologies as described in our Cookie Policy.
• Communications: the content of messages you send to us via our contact form or email.

We do not collect sensitive information (as defined under the Privacy Act) unless you voluntarily provide it and consent to its collection.

3. How We Collect Information

We collect personal information directly from you when you:

• Submit our contact form;
• Subscribe to our newsletter;
• Send us an email;
• Browse our website (via cookies and server logs).

4. Why We Collect and Use Your Information

We collect and use personal information for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you our newsletter and editorial updates (only if you have subscribed);
• To analyse website usage and improve our content and services;
• To comply with our legal obligations under Australian law;
• To detect and prevent fraud or misuse of our website.

5. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given us explicit consent (e.g., newsletter subscription);
• Legitimate interests: to operate and improve our website and services;
• Legal obligation: where required by Australian law.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third-party providers who assist us in operating our website (e.g., email delivery, analytics), bound by confidentiality obligations;
• Law enforcement: where required by law, court order, or to protect the rights and safety of BattleCup or others.

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients comply with the Australian Privacy Principles.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal retention obligations);
• Withdraw consent at any time (e.g., unsubscribe from our newsletter);
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

10. Cookies

We use cookies and similar tracking technologies on our website. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites, including game developer sites and tournament platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer: